Find Our Most Frequent Questions Below
A: We are located at 5108 62 Street, Lloydminster, Alberta, T9V 2E4
(We are in the same building as Y's Marketing Inc.)
A: Yes, when you place your order, just select Pay When Picking Up.
A. Our rubber Stamp process requires good quality black and white images for optimum results. Although we use bitmaps, vector art will result in crisper printing. We use CorelDraw for typesetting our stamps; however we also accept PDF, AI, EPS or Black and White Jpeg and Tiff images.
A. Online Ordering: graphic Upload – Recommendations – File format: Bitmap (BMP); Resolution:300-600 dpi; COLORS: 2 COLORS (BLACK/WHITE) – 1 – Bit color depth; make sure that the file size is smaller than 8 MB!
A. Yes, we deliver free of charge in Lloydminster and can also send your order out by mail or by courier, prepaid and charged to your invoice.
A: Once received online, a final proof is done up and emailed to you for approval. Once approved turn around time is 2 to 3 business days.
A. Online orders - Master Card, Visa and Paypal. In store - Mastercard, Visa, Debit, & Cash.
A. Several thousand.
A. During the Online Ordering process you will be able to preview your stamp as you typeset it. There is also an option to download your layout as a PDF which may be printed if so required.
A: Yes, we make every attempt and effort to ensure that we accommodate each and every customer and meet your RUSH deadlines. Our standard RUSH charge is $20.00
Is your order time sensitive?
PLEASE CALL US AT 780-875.4878
If you have any additional questions, kindly email us at firstname.lastname@example.org,
Product Related Questions
A: Our production days are Tuesdays and Fridays each week. Ie. Stamps that are approved by Monday night will be made the next day.
A: We use only the best products in our manufacturing. Trodat, Ideal, Maxlight, etc. and we make them in house
A: All stamps come with a 1 year warranty against manufacturers defects in material and workmanship. We will repair or replace, at our discretion, any product we deem faulty, again based on materials and workmanship.
Customer Support Questions
A: We are located at 5108 62 Street in Lloydminster, Alberta, T9v 2E4 Canada
A: We are open Monday to Friday from 8:00 am - 5:00 pm.
Custom made stamps are not returnable.